If paid via credit card, please allow up to five working days for the processed refund to show up on your statement, depending on your issuing bank. We will refund you the full purchase price of the item/s within 48 hours (or two working days) of receipt, via the mode or payment used in the original purchase.Item/s must be returned in the same condition as they were in when received by you – damaged, broken or altered items will not be accepted for a refund.Please return the item/s to us within 48 hours of notifying us of your intention to do so.Please contact us within 30 days of receipt of the item/s to let us know of your intention to return the item.We will accept returned goods for a refund under the following conditions: Your delivery address must match the one that you put on the finance application, which should match your bank account's billing address.Have a UK bank account that accepts direct debits.Have a good credit history with no late payments, debt relief orders or bankruptcy.Be a permanent UK resident with a 3 year address history.Be employed for at least 16 hours per week.To increase the chances of acceptance, ideally, you will have a good credit history (no late payments, CCJs, etc) and meet the following minimum criteria: The details you provide are checked against public registers, such as credit rating agencies. Applying for finance is similar to applying for a new credit card.
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